Why didn’t I receive an order confirmation?

Once your “YAY” moment is secured, a confirmation email should land in your inbox within 5 minutes. If you don’t see it, here’s how to find it:

  • Check the “Spam” or “Promotions” Folders: Sometimes, over-eager filters can hide your confirmation.
  • Verify Your Email Address: Double-check if there was a typo during checkout or if you used an alternative email (like a PayPal-linked address).
  • Wait a Moment: During high-traffic periods, systems can take a few extra minutes to sync.

Still nothing? Don’t worry! Reach out to us at [email protected] with your full name and shipping address. Our team will locate your order and resend the confirmation right away.

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