What should I do if I received the wrong item(s)?

Our apologies for the mix-up! We strive for perfection, but occasionally a ‘YAY’ moment gets a little scrambled. If we sent you the wrong item, were here to fix it immediately.

To get the right gear into your hands, please click ‘Contact Us‘ and share:

  • Your Full Name & Order Number
  • Details of the item you’re missing vs. what you received

Our team will prioritize your request and ensure the correct item is on its way to you ASAP!

⚠️To ensure we can provide the best possible support, please report any shipping or product-related concerns—including missing or damaged items—within 30 days of your order date. This allows our team to investigate promptly and secure a resolution for you as quickly as possible.

Question not answered yet? We are here to help!

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