Items marked as “Final Sale” are non-returnable and non-exchangeable. We appreciate your understanding that these discounted items are yours to keep!

While these items aren’t eligible for a refund to your original payment method, we’ve got you covered! You can still exchange them for any other product or return them for Store Credit (via a digital gift card) to use on your next find.

Orders placed on and after November 1st, 2025, will be able to return/exchange until January 10th, 2026! Please note: exclusions still apply.

At #CaseYAY, we move fast to get your gear to you! We can modify or cancel your order as long as it hasn’t entered the fulfillment stage.

We love our global #CaseYAY community! If you’re looking to return or exchange an item, please visit ‘Contact Us‘ to start the process. Please Note: * Shipping Policy: At this time, we do not provide pre-paid labels for international returns. To complete your return or exchange, you’ll need to arrange shipping via your preferred local

Returns & Exchanges on BOGO Promotions Love our BOGO deals? Here is how we handle returns and exchanges for “Buy One, Get One” orders to ensure everything stays fair and simple. 1. Returning a BOGO Order 2. Exchanging a BOGO Item Want a different style? We make it easy! Ready to start? Click “Contact Us“

At #CaseYAY, we stand behind every product we create. If you feel your case hasn’t lived up to our high quality standards or discover a defect, we’re here to make it right. To start your claim:Simply click the “Contact Us” and share a quick description of the issue along with a photo. Our quality team

Our apologies for the mix-up! We strive for perfection, but occasionally a ‘YAY’ moment gets a little scrambled. If we sent you the wrong item, we‘re here to fix it immediately. To get the right gear into your hands, please click ‘Contact Us‘ and share: Our team will prioritize your request and ensure the correct

“Perfect Fit, Precision Feel” Our cases are engineered for a ultra-snug fit to provide maximum protection for your device. Because of this precision, buttons may feel a bit firm when you first snap your #CaseYAY on. The Easy Fix: With the case on your phone, gently lift the edges near the buttons and give them