Once your order sets off, you’ll receive an email with your unique tracking link. While we move fast, logistics partners may take 3-5 business days to sync their systems. Here’s a quick guide to what your tracking status means:

📦 Shipment Confirmed (Awaiting Scan)

This means your package has been carefully packed and handed over to our carrier. It may stay in this status for 1-3 business days while it waits for its initial scan at the sorting facility. Rest assured, your order is already on its move!

🚚 In Transit

Exciting news! Your #CaseYAY gear is officially on the road. At this stage, you’ll usually see an Estimated Delivery Date. You can now start the countdown to your phone’s new look.

🏠 Out for Delivery

Your package is in your local area and will be arriving at your doorstep today. Keep an eye on your mailbox!

✨ Delivered

The wait is over! Your self-gift has officially arrived. We hope it brings that “YAY” moment to your daily tech.

Tracking Not Updating?

Don’t hit the panic button just yet! International and domestic carriers occasionally miss a scan during peak times, but your package is still moving through the network.

If your tracking remains stagnant for more than 7 business days, please reach out to our team at [email protected] and we’ll launch an investigation for you.