My item(s) arrived damaged. What shall I do?

Oh no! We’re so sorry your #CaseYAY order arrived in less-than-perfect condition. While we pack every order with care, the journey to your doorstep can occasionally be a bit bumpy.

To get this sorted for you ASAP, please click ‘Contact Us‘ and provide:

  • Your Full Name & Order Number
  • A clear photo of the damaged item(s)

Our team will review your request immediately and ensure a replacement is on its way to you!

⚠️To ensure we can provide the best possible support, please report any shipping or product-related concerns—including missing or damaged items—within 30 days of your order date. This allows our team to investigate promptly and secure a resolution for you as quickly as possible.

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